BP Claims Process
06/08/10 - 12:51 PM

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FACT SHEET: BP CLAIMS
BP has established a process for Gulf Coast individuals and businesses to file claims to cover the loss of personal income, the loss of net business profits, and damages to personal or business property because of the Deepwater Horizon Incident and oil spill. 
BP is committed to paying all legitimate claims.
As of June 7, 2010:
BP has paid nearly $49 million.
BP has issued nearly 18,000 checks to those impacted by the spill.
BP has 25 claims offices across the Gulf Coast in 4 states.
About 90 percent of claims so far have been paid to individuals such as fishermen; about 10 percent have been paid to small businesses.
BP has about 500 adjusters and 100 operators helping us to assist residents with claims.
To date, BP has not denied any claim.
BP expects to make a second round of advance payments in June to cover anticipated lost income or net profit; when paid, this will bring the total lost income/profit amounts paid by BP to about $84 million. 
How to File a Claim
Filing a claim is FREE, simple and can be done in several ways:
Call 1-800-440-0858. The average wait time for a representative is about 12 seconds.
File a claim online at various websites, including www.bp.com/claims.
Visit one of the 25 BP claim centers; however, BP recommends that claimants first obtain a claim number by calling the toll free line.  This will avoid delays. 
Mail a claim to ESIS, PO BOX 17160, Wilmington, DE 19850.
BP is striving to ensure the claims process is as simple as possible.
Individuals filing a claim for lost income can do so with a tax return or W-2 – whatever will show what their previous income was over a 30-day period.
Deckhands and others that work on a cash-only basis also can submit claims. They will need to provide a photo ID and a copy of a pay stub or another document showing how much money they earn. They also will need to provide a phone number for their captain or manager to confirm employment.
BP will continue to evaluate whether additional payments are appropriate because claimants remain out of work due to the spill.
Claimants should only file one claim.  They can report different types of damages on the same form with the same claim number.  Multiple claim numbers will delay the review of the claim.  Claim adjusters will help deal with any exceptions to this. 
Questions should be discussed with a claim adjuster.

BP Claims Process
BP has directed claims processors to make the process as simple, fair, and fast as possible.  Claimants will need to provide photo ID and documentation supporting their loss. Below is information about what is needed to support various claims.
Loss of income or net profit claim documentation can include tax records, trip ticket, wage loss statements, deposit slips, boat registration or copies of a current fishing license.  Commercial economic loss claims may require additional business specific records.  Loss of rental claims can include prior occupancy rates, cancellations, tax records, and bookkeeping records. 
Property damage claims can require photographs and replacement or cleaning receipts.  Larger property damage claims may require on-site inspection by a claim adjuster. 
Bodily injury claims are not payable under the Oil Pollution Act of 1990; however, BP will evaluate each bodily injury claim submitted on a case-by-case basis.  Claimants will need to provide medical records, medical bills, or pharmacy records to support the claim.
How to Check Existing Claims
To check on the status of a claim or if a claimant has not heard from a claim adjuster, he or she can call 1-800-573-8249. They should be prepared to provide their name, address, and claim number so that the claim can be more easily located.
Our Commitment to Resolving Pending Claims
In some cases, claimants have been unable to provide verification information, such as proof of lost income, which has prevented them from being paid at this time. 
BP is committed to working with individuals to ensure that ALL legitimate claims are paid. We have asked the companies processing claims to assist individuals and businesses that may be experiencing difficulty identifying or locating necessary information so their needs can be met. 
Claims Office Locations—Updates on locations are available at www.bp.com/claims.
Louisiana Claims Offices
Cut Off, LA (Lafourche Parish)
Tarpon Heights Shopping Center
16263 E. Main Street, Unit 2
Cut Off, LA 70345
Gretna/Belle Chasse (Jefferson Parish)
2766 Belle Chasse Hwy
Suite A09
Belle Chasse, LA 70037
Houma, LA (Terrebonne Parish)
Plaza Caillou Shopping Center
814 Grand Caillou Rd, Suite 2 & 3
Houma, LA 70363
Morgan City, LA (St. Mary Parish)
931 US Hwy 90 East
Bayou Vista, LA 70380
New Iberia, LA (Iberia Parish)
956 S. Lewis Street
New Iberia, LA 70560
New Orleans (Orleans Parish)
4375 Michoud Blvd
New Orleans, LA 70129
Boothville - Venice (Plaquemines Parish)
41093 Hwy La 23
Boothville, LA 70038
Alabama Claims Offices
Bayou LaBatre (Mobile County)
13290 N. Wintzell Avenue
Bayou LaBatre, Al 36509
Dauphin Island (Mobile County)
1008 Alabama Avenue
Dauphin Island, AL 36528
Foley (Orange Beach/Gulf Shores/Bon Secour, Baldwin County)
1506 North McKenzie Street (HWY 59)
Suite 104
Foley, Al 36535
Gulf Shores /Orange Beach (Baldwin County)
24039 Perdido Beach Blvd
Suite 1
Orange Beach, AL 36561
Mobile (Mobile County)
325 East I-65 Service Rd S
Suite 1
Mobile, AL 36606

Mississippi Claims Offices
Bay St. Louis (Hancock County)
1171 Hwy 90
Bay St. Louis, MS 39520
Biloxi (Harrison County)
920 Cedar Lake Rd
Suite K
Biloxi, MS 39532
Pascagoula (Jackson County)
5912 Old Mobile Highway
Suite 3
Pascagoula, MS 39581

Florida Claims Offices
Apalachicola, FL (Franklin County)
194 14th Street
Suite 105
Apalachicola, FL 32320
Crawfordville, Fl (Wakulla County)
3010 Crawfordville Hwy
Suite A&B
Crawfordville, FL 32327
Ft. Walton Beach, FL (Okaloosa County)
348 SW Miracle Strip Pkwy
Suite 13
Fort Walton Beach, FL 32548
Gulf Breeze, FL (Santa Rosa County)
5668 Gulf Breeze Pkwy
Unit B-9
Gulf Breeze, FL 32563

Key West, FL Monroe County)
3706 N. Roosevelt Blvd., Suite H
Key West, FL 33040
Marathon, FL (Monroe County)
7885 Overseas Hwy
Marathon, FL 33050
Panama City, FL (Bay County)
7938 Front Beach Rd
Panama City Beach, FL 32408
Pensacola, FL (Escambia County)
3960 West Navy Blvd
Suite 16-17
Pensacola, FL 32507

Port St. Joe, FL (Gulf County)
106 Trade Circle
Suite A
Port St. Joe, FL 32456
Santa Rosa Beach, FL (Walton County)
5008 US Hwy 98W
Unit 6&7
Santa Rosa Beach, FL 32459

Louisiana BP Community Offices
Chauvin, La (Terrebonne Parish)
5703 Hwy 56
Chauvin, La 70344
Grand Isle, LA (Jefferson Parish)
3811 LA 1 (Community Center)
Grand Isle, La 70358
Lafitte, LA (Jefferson Parish)
2654 Jean Lafitte Blvd.
Town Hall
Lafitte, La 77067
New Orleans, LA (Orleans Parish)
4655 Michoud Blvd.
Suite D6 (1st Fl)
New Orleans, La. 70461
Saint Bernard, LA (St Bernard Parish)
1345 Bayou Rd.
Saint Bernard, La. 70085
Slidell, LA (St. Tammany Parish)
2040 Gause Blvd
Slidell, La. 70461